Welcome to the George Birch LLC Frequently Asked Questions section. Below are some common questions from our customers and their corresponding answers. If you have any other questions, please feel to contact us.
- Can I book a vehicle online?
Yes, you can book a vehicle online through our website. Simply select the vehicle type, rental dates and times you need, and then follow the instructions to complete your booking. - What documents do I need to provide to rent a vehicle?
When renting, you will need to provide a valid driver’s license, a credit card, and a form of identification (such as a passport or ID card). Additionally, you must be at least 21 years old (some vehicle types may require a higher age). - Can I cancel or modify my rental order?
Yes, you can cancel or modify your order free of charge more than 48 hours before the start of the rental. A fee may apply for cancellations made within 48 hours; please refer to our refund and return policy for details. - Do I need to purchase insurance during the rental period?
Basic insurance is included in the rental contract, but we recommend purchasing additional insurance to reduce potential losses and liabilities. Specific insurance options can be selected at the time of rental. - What if I damage the vehicle during the rental period?
If the vehicle is damaged during the rental period, please notify us immediately. You may be responsible for the corresponding repair costs, depending on the rental agreement. - What happens if I return the vehicle late?
If you fail to return the vehicle on time, you may be charged a late fee. Late fees are calculated daily; please refer to the rental agreement for the specific amount. - Can I pick up and return the vehicle at different locations?
Yes, George Birch LLC offers pick-up and return services at different locations. Please select your desired pick-up and return locations when booking.
Thank you for choosing George Birch LLC, and we look forward to providing you with a high-quality car rental experience!